Reference

Terms and Conditions That Put You in Control

When you open an account with main188, you're signing up under clear, straightforward terms that protect both your account and your gameplay.

Account setup in secondsTransparent withdrawal rulesYour data stays secure
main188 Terms and Conditions That Put You in Control
WE'RE HERE TO HELP

How to Reach Us About Terms Questions

If you have questions about our terms or need clarification on your account obligations, our support team is ready to help.

Live Chat Support Open the chat window in your account lobby and connect with a team member…
Email Support Send detailed questions to our support mailbox and receive a response within 24 hours.
In-App Help Centre Browse our frequently asked questions and policy summaries directly in the main188 app.
HOW WE PROTECT YOU

Security, Privacy and Your Account Rights

Our terms protect your account through encrypted logins, secure payment processing and strict data handling. We don't sell your information to third parties.

Data Encryption

All account logins and payment transactions use SSL encryption. Your DANA, OVO, GoPay and QRIS details are never stored in plain text on our servers.

Account Activity Logs

Every login, deposit and withdrawal is recorded with timestamp and device info. Review your activity in the account settings tab anytime to spot unauthorized access.

Payment Verification

Withdrawals are manually verified by our payments team to prevent fraud. You may be asked to confirm your identity via email or live chat for large payouts.

Cookie and Tracking Policy

We use cookies to remember your login and track site performance. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention

We keep your account, transaction and identity records for seven years. After account closure, we retain minimal data for tax and fraud-prevention purposes.

Data Access Requests

You can request a copy of all personal data we hold about you. Submit requests via email or live chat and we'll respond within 30 days where local law permits.

Questions Players Ask About Our Terms

Yes, we close accounts that breach our terms, such as using fraudulent payment methods, multi-accounting or abusing promotions. We'll give you notice and explain the violation. Any balance in your account will be returned to your original deposit method.

You can update your phone number, email and payment method in your account settings. Changes to your name or identity documents require verification. Contact our support team with new documents and we'll process the update within 3 business days.

The minimum age depends on local law where you live in Indonesia. You must be of legal age to gamble in your region. During signup, you'll confirm your age; we verify this information to comply with local regulations.

Accounts with no login or transaction activity for 12 months are marked inactive. We'll notify you by email before taking action. Inactive accounts may be suspended or closed, but we'll always process any remaining balance to your registered DANA, OVO, GoPay or QRIS account.

You can request account closure anytime through live chat or email. Any remaining balance will be paid to your registered deposit method within 5 business days. Once closed, you'll need to create a new account to play again.

Open live chat or send an email to support right away with details of the suspicious activity. Our team will secure your account, review the transactions, and work with you to recover any unauthorized losses where possible.

We update terms occasionally to reflect new games, payment methods or regulations. We'll email you at least 30 days before major changes take effect. You can always review the current terms in this section or ask our support team to explain any updates.