Reference

How main188 Protects Your Privacy

When you open an account with us, your personal information — from your DANA or OVO wallet link to your withdrawal history — stays secure and never shared…

Account data encryptedNo third-party sharingIndonesia-based support

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Data Collection and Retention Practices

main188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

main188 collects information you provide when you register — your name, email, phone number, and payment details for DANA, OVO, GoPay and QRIS deposits. We also record your login history, game activity, withdrawal requests, and device information to verify account access and prevent fraud. Transaction records

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are retained for seven years to comply with financial regulations in Indonesia. When you contact our support team via live chat or email, we keep those conversations to resolve disputes and improve our service. Your account settings, including language preference and payment method choices, are stored
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as long as your account remains active. Depends on local law whether certain data categories may be requested for regulatory purposes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET ANSWERS FAST

Privacy Questions – Where to Reach Us

HOW WE SAFEGUARD YOU

Data Security and Your Rights

Encrypted Payment Links

DANA, OVO, GoPay and QRIS connections are encrypted end-to-end. We never store your bank credentials — only your wallet ID and transaction reference for withdrawal matching and deposit confirmation.

Cookie and Tracking Consent

We use cookies to keep you logged in, remember your lobby preferences and track which games you visit most. You can disable non-essential cookies in your browser settings without losing account access.

Account Access Verification

When you withdraw funds or change your password, we verify your identity through your registered email and phone number linked during signup. This step prevents unauthorised account changes.

Data Retention Windows

We keep transaction logs for seven years for regulatory compliance. Account profile data (name, email, phone) remains as long as your account is active. Closed accounts are archived for two years then deleted.

Privacy Request Process

Request a copy of your data, ask us to delete non-essential information, or export your transaction history via live chat. We process requests within 30 days and confirm completion to your registered email.

Contact Our Data Officer

Questions about how we collect, use or protect your information? Reach our dedicated privacy contact through the support email with 'PRIVACY REQUEST' in the subject line for priority review.

Privacy Policy FAQs

Your account profile is archived for two years to handle refund disputes and regulatory checks. After two years, we delete your name, email and phone number. Transaction records stay seven years per Indonesian financial law. You can request earlier deletion via our support team.

We do not share your personal data with game studios. We share only transaction details (deposit amount, game type, timestamp) with DANA, OVO, GoPay and QRIS for payment reconciliation and fraud prevention. Your name and phone never reach the game provider.

We encrypt wallet connections and store only your wallet ID and transaction reference, never your bank credentials. Payment providers handle credential encryption on their end. If your account is compromised, your linked wallet automatically requires re-verification.

Yes. Open live chat and request a data export. We'll send you a file within 30 days listing every deposit, withdrawal, game session, email, phone number and device log tied to your account. No fee applies.

Login timestamps and device IPs stay in your account for 90 days so we can detect suspicious access. Older logs are archived for two years for security audits, then deleted. You can view recent logins anytime in your account security settings.

You can request deletion of non-essential data (marketing emails, cookies, device history) while keeping your account active. Transaction records cannot be deleted per financial regulation, but we'll remove email preferences and browser cookies within 14 days.

Email our support team with 'PRIVACY COMPLAINT' in the subject line. Include details of what you believe was violated. We review within 48 hours and escalate to our data officer if needed. Response and resolution steps follow within 30 days.

How main188 Protects Your Privacy

Privacy Questions – Where to Reach Us

Data Security and Your Rights

Encrypted Payment Links

Cookie and Tracking Consent

Account Access Verification

Data Retention Windows

Privacy Request Process

Contact Our Data Officer

Privacy Policy FAQs

01 What happens to my data if I close my account?

02 Do you share my information with game studios or payment providers?

03 How do you keep my DANA, OVO, GoPay and QRIS details safe?

04 Can I see what data you have about me?

05 How long do you keep my login history and device information?

06 What if I want you to delete my information before my account expires?

07 Who can I contact if I think my privacy has been violated?

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